Resolved -
The incident is now resolved. We apologize for any inconvenience.
Jan 21, 16:48 JST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 21, 14:11 JST
Investigating -
Thank you for using SocialDog.
We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly.
【Cause and Status】 We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
Jan 21, 11:26 JST
Resolved -
The incident is now resolved. We apologize for any inconvenience.
Jan 21, 01:00 JST
Identified -
We are currently experiencing an issue where keyword searches via the X API are not functioning correctly. We have confirmed that the "Keyword Monitor" and "Conversation trends (Beta)" features may fail to operate when certain search keywords are included.
Resolved -
The incident is now resolved. We apologize for any inconvenience.
Jan 17, 09:56 JST
Identified -
There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.
Jan 17, 00:37 JST