Update - [Current status]
・Meta is in the process of correcting the problem.

May 23, 2024 - 12:29 JST
Identified - [Cause]
・Instagram has sent an invalid value.

[Expected recovery]
・There is currently no recovery plan in sight.

[Current status]
・We are awaiting a response from Meta.
・We are working on restoring the data as soon as possible.

May 22, 2024 - 12:21 JST
Update - We are continuing to investigate this issue.
May 21, 2024 - 12:53 JST
Investigating - For customers who have linked their Instagram accounts, we are experiencing a problem where "Follower increase"/"Following increase" figures cannot be viewed on the “Dashboard” screen.
We apologize for any inconvenience caused.

[Incident period]
・May 14, 2024 (JST) - Present

[Affected users]
・Those who have linked Instagram accounts with more than 100 followers.

[Features affected]
・Dashboard and "Follower increase"/"Following increase"

[Cause]
・The data cannot be retrieved from Instagram.

[Expected recovery]
・There is currently no recovery plan in sight.

[Current status]
・Under investigation
・We are working on restoring the data as soon as possible.

May 21, 2024 - 12:47 JST

About This Site

SocialDog の障害、メンテナンス情報はこちらのページをご覧ください。

2020/5/20以前の障害、メンテナンスについては、2020/5/20までの障害情報をご覧ください。

Dashboard Partial Outage
90 days ago
94.64 % uptime
Today
Scheduled Tweets Under Maintenance
90 days ago
100.0 % uptime
Today
WebSite Operational
90 days ago
100.0 % uptime
Today
Online Help Operational
90 days ago
100.0 % uptime
Today
Payment Under Maintenance
90 days ago
100.0 % uptime
Today
Tweet engagement Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

Unresolved incident: Regarding system incident.

May 22, 2024
May 21, 2024
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.